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Soapvera - Terms of Service
Last updated: 11 October 2026
Welcome to Vera Soap
This website is operated by Vera Soap
Throughout this website, the terms "we", "us" and "our" refer to Vera Soap
By accessing our website or purchasing products, you agree to these Terms of Service.
Soapvera sells skincare, cleansing and personal-care products.
Our products should be used according to the instructions provided on their packaging.
Please review the ingredients and any relevant warnings before use.
If irritation occurs, discontinue use and seek medical advice where appropriate.
Product information on our website does not replace professional medical advice.
We aim to ensure that all product descriptions, photographs, prices and availability information are accurate.
Product packaging and appearance may occasionally change, but products supplied will correspond with their descriptions.
Any material changes affecting an order will be communicated to the customer.
All prices are displayed in GBP unless otherwise stated.
Applicable taxes and delivery charges will be displayed before purchase.
We accept payment through the methods shown at checkout.
An order confirmation acknowledges receipt of your order. Our contract with you is formed when we accept your order for fulfilment, as confirmed by our dispatch notification.
We may cancel an order where there is a legitimate reason, including stock unavailability or suspected fraud. If we cancel an order after taking payment, we will refund the amount paid.
Shipping costs and estimated delivery times are provided during checkout.
Additional information is available in our Shipping Policy.
Your statutory rights relating to delivery remain unaffected.
Returns and refunds are governed by our Return & Refund Policy, which forms part of these terms.
Nothing in these terms limits your statutory consumer rights.
All original Soapvera branding, website content, product photography, designs and written materials are owned by us or used with permission.
Unauthorised commercial reproduction or distribution is prohibited.
You agree not to misuse our website, attempt unauthorised access or engage in fraudulent activity.
We may restrict access where necessary to protect our business, customers or website security.
We do not guarantee that our website will always be available or free from technical errors.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, defective products where liability cannot legally be excluded, or any other liability that cannot be excluded under applicable law.
Nothing in these terms affects your statutory rights.
Personal information collected through our website is handled in accordance with our Privacy Policy.
We may update these Terms of Service occasionally.
Updated terms will be published on this page. Changes will not retrospectively alter the terms applicable to orders already accepted.
These terms are governed by the laws of England and Wales, without depriving consumers elsewhere in the UK of mandatory legal protections available to them.
Email: support@soapvera.com